Consultancy Terms and Conditions

1. Provision of Services

Services are provided as described in the Engagement Letter agreed between Here’s The Plan and the Client.

2. Billing Structure

Fees are charged on a time-spent basis, calculated according to our tiered hourly rates. Time is recorded in 30-minute increments and rounded to the nearest increment.

3. Invoicing and Payment Terms

Invoices are issued monthly and are payable within 14 calendar days of the invoice date. Payment must be made in GBP (£) via bank transfer or other approved methods.

All hours must be used within 12 months of agreement. If a project is completed using less hours than originally expected the remaining hours are not refundable but may be transferred to a different or future project.

4. Late Payment and Additional Charges

We reserve the right to charge statutory interest on overdue sums. We reserve the right to charge additional fees for hours which exceed our agreement.

5. VAT

All fees are subject to VAT at the prevailing rate where applicable.

6. Disbursements and Expenses

Any third-party costs incurred on your behalf (such as filing fees, travel expenses, external consultants) will be invoiced separately or added to the final invoice with supporting documentation.

7. Confidentiality

We will maintain the confidentiality of all information disclosed during the engagement, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

8. Limitation of Liability

Our total liability to you for any claim arising out of or in connection with our services shall not exceed the total fees paid by you for the relevant services during the 12 months preceding the claim. We do not accept liability for indirect or consequential losses.

9. Termination

Either party may terminate the engagement by giving 14 days’ written notice. Fees incurred up to and including the termination date will be payable in full.

10. Governing Law and Jurisdiction

These Terms and any dispute arising from them shall be governed by the laws of Scotland. The courts of Scotland shall have exclusive jurisdiction.